Effective: January 1, 2025Last updated: June 1, 2025
This Privacy Policy describes how crypterefills collects, uses, and protects your personal information when you use our platform to purchase gift cards, eSIMs, and mobile top-ups with cryptocurrency. Please read it carefully.
Personal identifiers: name, email address, billing address, and payment method details you provide at checkout.
Technical data: IP address, browser type, device identifiers, and pages visited, collected automatically via cookies and server logs.
Transaction data: order history, product keys delivered, and crypto payment references.
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2. How We Use Your Data
To process orders, deliver digital products, and send order confirmations and support communications.
To detect fraud, prevent abuse, and comply with applicable financial regulations.
To improve our platform through aggregated analytics and personalise your experience where you have consented.
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3. Cookies & Tracking
We use essential cookies to maintain your session and shopping cart — these cannot be disabled.
Analytics cookies (e.g. Google Analytics) and marketing pixels are used only with your explicit consent via our Cookie banner.
You can manage or withdraw cookie consent at any time through our Cookie Settings panel.
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4. Third-Party Sharing
We share data with payment processors (crypto gateways, card networks) strictly to complete your transaction.
We engage cloud hosting, email delivery, and fraud-detection providers bound by data-processing agreements.
We do not sell, rent, or trade your personal data to advertisers or unrelated third parties.
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5. Your Rights (GDPR & CCPA)
You have the right to access, correct, or delete your personal data, and to restrict or object to its processing.
California residents may opt out of the sale of personal information (we do not sell data) and request disclosure of data collected in the preceding 12 months.
To exercise any right, email us at [email protected] — we respond within 30 days.
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6. Data Retention
Order and transaction records are retained for 7 years to meet tax and anti-money-laundering obligations.
Account data is kept for as long as your account is active, plus 12 months after closure.
Marketing preferences and cookie consent logs are retained for 3 years.
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7. Security
All data is transmitted over TLS 1.3 encryption and stored on AES-256 encrypted servers.
We apply access controls, regular security audits, and staff training to minimise breach risk.
No method of transmission or storage is 100{bf0f4d022dd92f9a2db7736100a96fa4437c002eba854d38eef2da543182aeed} secure; in the event of a breach we will notify you as required by law.
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8. Children's Privacy
crypterefills services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you believe a minor has submitted data, contact us immediately for deletion.
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9. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
For material changes, we will notify registered users by email at least 14 days before they take effect.
Continued use of crypterefills after changes constitutes acceptance of the updated policy.
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10. Contact & Data Controller
Data Controller: crypterefills Ltd., 27 Fintech Quarter, London, EC2V 8RT, United Kingdom.